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常见问题

What is your discount if you buy more than 10 different body suites? Do you ship to Canada? How much for shipping cost?
Answer:

The price is in USD, but we can convert it into CND, 

Our group discount is 10%
Yes we do ship to canada, for 10 leotards the shipping will cost around 85-90 USD via DHL (delivery time is 4-6 days), however, the delivery price could be lower, it depends on weight.
Hi, I have a few questions. If I were to make a leotard design, could I do it just by sketch? Also, what is the average price, with shipping, for a leotard design for a small 12-year-old girl? Just an average. Also, if we send you our order for design a leotard, and you email us the price, can we always decline the order? Thanks.
Answer:

Dear Polina,

We can make a design even from a rough sketch, our designers and sewers will take a look at it, and adjust it (of course, if it will need an adjustements).
 
Shipping depends on weight of a parcel and destination, usually it's around 65 USD via DHL.
 
It's not welcomed to decline an orders, after we make a sketch for you, however, we cannot stop you from doing it,
 
the price always depends on complexity of a design and quantity of crystals, 
For custom made leotard the price usually starts from 280-320 USD, just a basic price without crystals.
For the changes that I would like to make, where do I put those instructions?
Answer:

Dear Nicole,

You can put your instructions about changes in the "Comments" while filling in the Contact details and Delivery of your order.

Hi I need to order a in stock leotard and have shipped to Texas. How long does it take?
Answer:

Dear Vanessa,

If the one that you choose from instock suits you, shipping is 4-6 days via DHL. 
 
our production time is 2 weeks, and we usually recommend to make leotards according to measurements, just to avoid any mistakes.
Hi please would it be possible to make your Luisa costume with sleeves? Many thanks
Answer:

Dear Jo,

yes of course it is possible to make it with sleeves:)
Hi, we have many designs we like but only have £100 budget is there any chance of getting a leotard made for this? With or without crystals..!?
Answer:

Dear Tam, 

The budget is rather low, but we definately could do something, but without crystals.
Do you make leotards and trousers for acrobatic gymnastics mens pairs?
Answer:

Dear Keri,

We do. Moreover, we adapt any of our ready design for acrobatics, artistic gymnastics, skating, etc. 

We adapt our design for any kind of sport!

No matter what sport you do, we can adapt our designs for anything. Just tell us what you prefer.

Hello, I was wondering if you know how to treat stains on a leotard. We wshed one, and the paint ran all down the front of the leotard. We have tried nearly everything... Soap, bleach, windex, nail polish remover, so do you have any suggestions? Thank you so much!
Answer:

Dear Emily,

for our leotards it's possible to handwash in cold water without soaking, however, I don't know what leotard you have, so my suggestion would be dry clean.
 
Take care, drop us a note, if we can help you our with something else.
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Quality of Our RG Leotards
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