Returning of goods

Replacement and return of goods is implemented in accordance with the current legal acts in Russia, regulating consumer rights and trade rules. You can return the goods that are not included in the list of non-grocery goods of proper quality (the goods that cannot be returned or replaced by the analogous goods of different sizes, forms, fashion, color and furnishing). Terms for reclamation:

• You can refuse the item during 7 days, in case the item wasn’t used, the packing box, quality, stamps, factory labels are preserved and in case the item is not soiled.
• Missed deadline can lead to the difficulties and long reclamation processing, if worse comes to worst, you reclamation may be left even without processing.

We usually meet the wishes of our customers, including the wishes on goods return.